We support American Express, VISA oder Master Card.
After you have authorised your credit card, we automatically charge the monthly fee
from your credit card every quarter or on an annual basis.
Please make sure that your credit card data
is up-to-date. In case we cannot debit from your credit card we have to charge
$ 1,- additional transaction fee for every failed transaction.
When you choose PayPal as payment option you will need to manually pay your invoices
through a given PayPal link.
We support wire transfer when you agree to pay your invoices on an annually basis in advance or
we implement custom features for you.
You can cancel the subscription in your »Account« tab on a monthly basis.
You can test qrd.by WL for 30 days free-of-charge.
If you do not enter your payment data in the »Account« section when logged in during the trial,
your account will be set inactive after the trial has ended.
If you enter your payment data we will charge the amount due on a quarterly
basis and send you an invoice accordingly. If you cancel your subscription
we will not debit from your credit card or send you invoices again after
the next quarter. To give you an example:
You have a premium account that is billed on a quarterly basis.
You are canceling your membership on the 16th of April.
Your last invoice will include the fee for the last quarter up to April
After paying the invoice with the fees (including April) no further invoices are created and your account will be terminated.
Am I required to pay VAT?
For members of the European Union
As a company in an EU country outside Austria, with a valid VAT number,
name and address we can issue you invoices without VAT.
For non-members of the European Union
All invoices for customers outside the EU are issued without VAT.
How much I have to pay for customized features? What are your rates?
Don't hesitate to contact us. It’s free.
Together we will find out if it is possible and how long it will take to implement
your custom features.
Based on our rate of $ 85.-/hour will create a proposal for you.
If you implement a customized feature, is it exclusive for me or can we share costs?
I you have a customized feature request, we will analyze the request and decide
if we will include the new feature (or parts of it) for all customers or we make a special
adaption just for your account.
No matter if it is an exclusive feature or it will be added to the global feature set
we do not share costs or give a discount.
Help and Support
If you subscribe to a Premium or White Label membership,
you get up to one hour assistance and support.
We are happy to answer questions about the platform.
Support services do
not include implementation work
nor creating mobile websites or QR Codes from our side.
If you plan to launch a custom QR Code project, we will create
a cost estimation if you send us a technical specification of your project.
We advise you to have a techie at your side who
is familiar with Online Services, SaaS Platforms
and knows how to implement API calls and callback functions to
integrate the platform in your environment.
In case you do not have a written technical specification for your project,
we can help you to create one:
Concept Creation (optional)
We create a concept as well as a technical specification for your
idea or business case.
You will also receive an offer for the implementation costs and a
time plan for the implementation from our side.
We start building your tailored concept after upfront payment.
Download Sample Concept
What optional Services do you provide?
Setting up a White Label Domain (optional)
If you encounter problems setting up your custom domain
at your domain registrar, we will help you out.
Just send us your temporary login credentials of your registrar and
your desired sub domain you wish to set and we
will solve your issue.
Implementation of a Mobile Website (optional)
We implement a mobile responsive website
(HTML5, CSS3) according to your mockups in
Creation of a Mobile Business Card (optional)
We create a
Mobile Business Card
for you. Of course in responsive webdesign including a QR Code and your logo.
Just provide us your contact details (e.g. vCard Export from Outlook) and
Creation of a Designer QR Code (optional)
We create a Designer QR Code
with custom shape, color and logo for you.
Campaign Management (optional)
We manage your QR Codes, support batch creation of
QR Codes for different media and send you
detailed campaign reports.