Track Unique Visitors
For each QR Code we track
- Number of Unique Visitors
- Number of Total Scans
- Average Scan Rate per day
- First and last scan date
Device Tracking
We track the devices who scan your codes by
- Brand e.g. Apple
- Model e.g. iPhone
- Browser e.g. Safari
- Operating System e.g. iOS
It is not possible to track the person's phone number or
any other details like name or contacts from the address book.
Todo so you will need to create a Lead Landing Page instead.
Location Tracking
For each scan we track the location which includes
Country,
City
and if the user approves his location his GPS Coordinates.
We include GeoLite2 data created by MaxMind, to lookup a country by its IP address, available from
www.maxmind.com.
Local Time Tracking
The time of the scan is also logged when you track QR
code usage using our QR Code generator.
For each scan we track the date and
the local time
depending on the
location of where the QR Code is scanned.
So if you are using the same QR Code in countries
with a different time zone, you will always see
the local scanning time.
The correct time zone is computed from the mobile device's IP address.
Google Analytics Integration
Not only does our platform have detailed
tracking data for your QR code campaigns,
it also allows you to connect with Google Analytics.
You also receive demographic data like age or gender
in your Google Analytics account and interests to the
users who scan your QR codes.
This feature is only available in paid subscribtions.
Tracking Age and Gender with Google Analytics
Our data warehouse allows you to process statistics with millions of scans in a matter of seconds.
We are committed to offer a rock-solid platform using
the latest technologies and analytic algorithms
to provide the level of service your company needs.
Platform performance monitor
Retargeting
When you create dynamic QR Codes, you can use third-party plug-ins
for tracking and retargeting after a QR Code is scanned.
We support among others:
- Google Analytics (GA)
- Google Tag Manager (GTM)
- Facebook Pixel
Our service offers an optional consent popup that is displayed
to the user before third-party cookies are stored in
order to
track GDPR and CCPA compliant.
Statistic API{JSON}
Using the API, you can automatically generate QR Codes
and request statistics of how often, where and by what
devices a QR Code was scanned.
You can get grouped daily statistics for your QR Codes within a given time range, optionally filter the request by devices and much more...
API Docs
{"result":{
"shorturl":"https://qrd.by/7W",
"creationdate":"2021-05-10 09:40:14",
"firstrequestdate":"2021-05-14 18:47:27",
"lastrequestdate":"2021-07-24 10:34:09",
"daysbetweenfirstandlastrequest":"71",
"dayssincecreated":"75",
"uniqevisitors":"13224",
"callsperday":"1347",
"requestcount":"101029",
"requests":[ ... ]
}
Geocoding Scans
When you enable Geocoding, we lookup the GPS coordinates and retrieve
- Region
- City
- Postal Code
- Street & Number
Browser's Locale and Language
When a QR Code is scanned, the mobile Browser sends his preferred language and locale.
With this information you can track for example tourists from foreign countries.
When a tourist scans a QR Code in your hotel, the country retrieved from the IP address would be your home country.
However, by looking up the browser's locale, you can see the country of origin and the preferred language of your guest.
QR Code Map
As soon the QR codes that you have attached to the
stored address are scanned, they will instantly pop up on the map with their numbers of scans.
This allows you to determine your most frequented locations and
optimize your marketing activity accordingly.
When you are
creating landing pages
for your QR Codes
and they are getting shared on social media platforms like
Facebook, Twitter or WhatsApp, you will see in your statistics
how many visits you get from different channels.
This helps you to learn where your target audience is most
active to accordingly plan your ad campaigns for each channel.
WeChat Campaign Tracking
QR codes that are scanned with the WeChat App appear in
the statistics next to the Smartphone with a WeChat icon.
Thus, you not only know from which device, but also from
which App the QR code was called.
FAQs
Should I use static QR Codes or Dynamic QR Codes for tracking?
A static QR code is good to store information offline when there is no internet connection needed.
However, static QR Codes cannot be tracked. Static QR Codes can be used for example for texts, emails, SMS or connect to a WiFi.
Dynamic QR codes are perfect for tracking, since they are routed through our server. Moreover you
can always change the target url, even after printing a QR Code.
What is the difference between Unique Visitors and Requests?
Unique Visitors
Unique Visitors is the number of clearly identifiable
devices that scanned the QR Code.
The number is computed by summing up all unique IP addresses from the devices.
The IP addresses are stored anonymously and a scan can never be directly linked with a person.
Thus scans are anonymous and
GDPR compliant.
Requests (Scans)
The number of requests indicates how often the QR Code has been scanned.
A QR Code may be scanned 1 or more times by the same person.
Therefore, the number of requests is always greater
than or equal to the number of unique visitors.
Note: If you scan a QR Code from different devices
and they are all connected to the same Wifi-network,
the number of unique visitors is 1 and will not increase.
Can I get the phone number, name or address of the person who scanned the QR Code?
For security reasons it is not possible to track the person's phone number or any
other details like name or contacts from the address book just by scanning the QR Code.
However, you can build a form on your landing page to retrieve personal
data of the person who scans the QR Code.
See
How to generate Leads?
If I look at the statistics I see scans and requests from countries
where I did not publish the QR Code. How come?
We identify a QR Code scan by the device's IP address and the
user agent
sent by the device.
There are three scenarios, why a QR Code incorrectly shows up from a different country:
-
The device is behind a proxy (e.g. Blackberry devices are routing all their Internet traffic through the U.S.)
-
A bot from abroad is faking its user agent. Normally we filter out bot requests.
However, if a Bot is sending a regular user agent string (like an Apple iPhone does) we cannot
distinguish between a real iPhone and the Bot.
-
We are looking up IP addresses to their countries with the
database from www.maxmind.com.
Even they claim there is a 99,8% accuracy on country level,
there is a chance that the IP address is assigned to the wrong country and therefore will display you the wrong information.
The most accurate results you get, when you enable the
GPS tracking function for QR Codes.
Another possibility that requests show up from a different country is that the URL might have been shared through
Facebook, WhatsApp, WeChat or other social media platforms by the user or the app after scanning.
You can have a look on the Referred section of the statistic page for more details.
How can I view how many visitors have scanned my QR Code?
Using the
QR Code Manager lets you
manage all your QR Codes at once and you can view scanning statistics
including unique visitors,
visiting countries, browsers and more.
How accurate is the position of where the QR Code has been scanned?
First and foremost, the IP address of the smartphone that scanned the QR code is used.
This allows the country of origin to be determined with an accuracy of 99%.
The IP address itself is not stored by us to stay compatible with the
GDRP and CCPA
For each IP address also a position is approximated.
The accuracy can range from one to 1000 kilometers.
On average the accuracy is about 200 kilometers.
If you would like to determine a more precise position,
activate the GPS location in the options menu of a QR code.
If the GPS tracking function is switched on for a trackable QR code,
the position can be determined down to an accuracy of only a few meters.
Read more about:
QR Code tracking with GPS
The good news is that the tracking process itself does not store any personal data.
When requesting a tracking URL or scanning a dynamic QR code you do not have to worry about GDPR or CCPA.
We just store
-
the scanning device (user agent)
-
to local time when the link was requested
-
the anonymized IP (the IP is stored anonymously in the database as a hash value.
It is not possible to relate to a person with the anonymized IP address)
-
Before the IP address is anonymized, the country and city are extracted from it, if possible.
For this we use a local database from which we can read the country information.
No third-party server or API is included.
The redirection to the destination address is executed directly via a 301 redirect
and we do not place any cookies on the scanning device.
The correct time zone is computed from the mobile device's IP address.
