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Online Dispute Resolution under Article 14 (1)
of the ODR Regulation:
The European Commission provides a platform for online dispute resolution (OS),
which can be found at
Consumers have the opportunity to use this platform for the settlement of their disputes. We are willing to participate in an out-of-court arbitration process.
We strive to settle any disputes arising from our contractual relationship in a mutually agreeable manner. Join us so we can find a solution together.
If the problem can not be solved to your satisfaction, you can contact the following arbitration office:
Arbitration for consumer transactions:
Alternatively, you can also contact the following consumer protection agency:
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