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Everything you always wanted to know about QR Codes. Frequently asked questions for newcomers, possibilities, curiosities, tips and tricks.
32 ArticlesWhat is a shortened or vanity URL in a QR Code?
If you create a dynamic QR Code a shortened URL in the QR Code will be used, so fewer characters must be encoded and the QR Code will be easier to scan.
Last update 4 days agoHow can I get the GPS position/location of where a QR Code has been scanned?
Login to your account and activate the GPS tracking for your QR Code. Then track the position using the built-in GPS on your phone when you scan the QR Code.
Last update 1 week agoWhy my QR Code is not scanning?
The more designer elements you add to the QR Code, the more difficult it becomes to read. Remove or resize the logo and provide enough contrast.
Last update 2 weeks agoHow do I restore a deleted QR Code?
If you have deleted a QR Code you can either recreate it using the same short URL or you can restore it from your log section on the account settings.
Last update 2 weeks agoWhat is the difference between a static and a dynamic QR Code?
When scanning a QR code the user is either being linked to your website directly (static QR Code) or he is redirected through a tracking URL (dynamic QR Code).
Last update 2 weeks agoWhat is the minimum size of a QR Code?
We recommend a minimum size of 2 x 2 cm for a QR Code. However, you must consider the scanning distance and the number of charactars encoded in the QR Code.
Last update 2 weeks agoHow do I print a QR Code?
Provide enough contrast · Mind the quiet zone around the QR Code · Print QR Codes in scalable vector format · Watch the minimum size · Do not exceed the maximum size of a logo in a QR Code
Last update 2 weeks agoHow do I change the URL in a dynamic QR Code?
You can change the target URL even if the QR code has already been printed. Login into your account, edit the URL in your dashboard and set the new destination.
Last update 2 weeks agoWhat is a static QR Code?
A static QR Code has the target URL directly encoded and will never expire. You cannot change the target URL once printed nor track who scanned your QR Codes.
Last update 2 weeks agoWill my QR Codes expire?
Static QR Codes created with our service never expire. Dynamic QR Codes in free accounts do not expire if they are scanned less than 100 times per day.
Last update 3 weeks agoHow do I deactivate or pause a QR Code?
When you want to deactivate or pause a QR Code you can delete the QR Code or change the target URL to redirect the user to another landing page instead.
Last update 3 weeks agoCan I change the type of dynamic QR Code once it is created?
Yes, you only need to write down the short URL of the original QR Code, delete it, and recreate it using the new type and the same short URL.
Last update 3 weeks agoIs a QR Code still readable when some areas of are damaged or missing?
In general, yes. It depends on the error correction level, that is set when creating a QR Code. The higher the level, the more of the QR code can be damaged.
Last update 7 months agoI created a static QR Code. Can I turn it into a dynamic QR Code?
No. You cannot change a static QR Code into a dynamic QR Code because the URL of a static QR Code is encoded in the QR Code and therefore cannot be changed.
Last update 7 months agoAre QR Codes for free?
The QR Codes created on our website can be used free of charge, commercially and you can create as many static QR codes as you want.
Last update 1 month agoWhy is my QR Code not working anymore?
Check if your account is active or if you have an open invoice. You might have exceeded the scan limit; the target URL is offline, or you deleted the QR Code.
Last update 7 months agoWhat is an offline QR Code?
Offline QR Codes contain all information in the code itself like a contact, an event or a GPS position, and no Internet connection is necessary to process them.
Last update 1 month agoHow can I preview the URL behind the QR Code?
Apple iPhones already display the domain of the URL encoded in the QR Code when scanning. To preview the whole URL use a third party QR Code Reader App.
Last update 1 month agoHow do I find out if a QR Code is dynamic or static?
Decode the QR Code first. Dynamic QR Codes have mostly shortened URLs encoded and therefor they are less crowded and they are smaller than static QR Codes.
Last update 7 months agoWhat can I do if my QR Code has been hijacked?
Check if the target URL is online and displaying the correct content. Verify your QR Codes target URL. If URL was altered, change the password of your account.
Last update 7 months agoDo you have QR Codes in a high resolution?
Yes. You can download all QR Codes in various scale-able vector formats like eps, pdf or svg. This ensures that the QR Codes scale as big as you want.
Last update 7 months agoWhy two QR Codes with the same URL can look different?
Every QR Code Generator uses different algorithms and also different encodings. Another possibility are different error correction levels (L, M, Q or H).
Last update 7 months agoIs a high resolution QR Code with only 5 kilobytes much too small to print on a big billboard?
No. The beauty of vector graphic is that you can make them as big as you want without blurring the QR Code, because only polygons are saved and not pixels.
Last update 5 months agoI created a dynamic QR code with another website. Can I activate and edit the QR code via your service?
Yes, but it depends if the shortened URL in your QR Code contains the domain of the other website or your own domain.
Last update 7 months agoWhat is a QR Code and how do they work?
A QR code is a barcode that can contain any text up to 4096 characters long and can be read by a smartphone camera to link a user to a website or video.
Last update 6 months agoDo you offer a plan with unlimited QR Codes?
We do not offer unlimited creation of QR Codes under a single account both for technical and commercial reasons. We can of course create a custom plan for you.
Last update 6 months agoWhat is the difference between EAN barcodes and QR Codes?
QR codes can store up to 4192 characters, EAN codes can only store up to 13 digits. Smartphones read QR codes directly with the camera without a special app.
Last update 5 months agoHow can I view my downloaded EPS QR Code?
You can view the QR Codes in EPS format in Adobe Illustrator or with the free EPS Viewer software.
Last update 1 month ago