qrd°by was launched in 2011.
You might have signed in using your Facebook or LinkedIn account, instead of your email.
If you have used an email address that no longer exists or we can not reach you below it, because your mailbox is either full or your mail server is blocking us, we reserve the right to disable your account.
Our system scans detected, that you are using an invalid or expired e-mail address. Please make sure that
qrd.byto your whitelist.
Once you have activated the mailbox, cleaned it up and white listed it for our domain, click on 'Resend Activation-E-Mail' after the failed login.
Our security department blocked your e-mail and your account because fraudulent activity was detected.
You might investigate if your e-mail address has been hacked or abused.
In any case of fraud detection, we forward the account information, IP address and logs to the local authorities.
Therefore, we cannot unlock your account. Thank you for understanding.
If you register an account with us, you will receive a confirmation e-mail
from the sender's address
You should receive this e-mail within minutes.
Please make sure that this address is not blocked by your e-mail
provider or the message has been moved to the junk folder.
Some email providers use Greylisting and don't deliver our emails to the recipient after the first try. Our email server is trying to send the email again after some time. Only after a second deliver attempt, the email is routed to the recipient. In the worst case this procedure can last up to one hour.
For most e-mail providers, you can also add our sender address or domain to your white list to ensure safe delivery.
If you still do not receive an e-mail from us, you have the following options:
Go the login page, fill out your e-mail and click on "1-time Login".
You will receive an e-mail
from the sender's address
This e-mail will include a 1-time login link.
After you have logged into your account using this link please change your password immediately.
You should receive this e-mail within minutes. Please make sure that this address is not blocked by your e-mail provider or the message has been moved to the junk folder.
For most e-mail providers, you can also add our sender address or domain to your white list.
If you still do not receive an e-mail from us, contact your system administrator. He can check why the E-mail was not delivered.
If you have misspelled your e-mail during the registration process you can correct it here:
Please go to your account settings and scroll down to account termination. Then click on 'Terminate Account'.
If you subscribe to a Premium or White Label membership, you get up to one hour assistance and support. We are happy to answer questions about the platform. Support services do not include implementation work nor creating mobile websites or QR Codes from our side.Contact Us
Our free service is offered on an as-is basis, see our terms of service. We currently have more than 25000 satisfied users on a rock solid platform. Users are always welcome to test our premium solutions, however qrd.by will never charge to the users for the free solution. Our service was launched in 2011, so we have survived the start-up phase and our teething troubles. Today we are a profitable business with organic growth.
Yes. The word QR Code (QR = Quick Response) itself is a registered trademark of Denso Wave Incorporated but QR Codes are free to use.
The QR Codes you create on our side can be used free of charge and commercially. When you register a free account, you can manage up to 1 QR Codes in your account. If you need a larger volume of QR codes, look at our product overview page.
No. Once you have created a QR Code in your free account it will never expire, except you will delete the QR Code yourself or the target URL is redirecting you to an expired website. Our broken link checker will always keep you informed if your QR Codes are working.
After the evaluation period on one of our paid subscription plans, your account will be deactivated and therefore your QR Codes will stop working if you do not subscribe. However, once subscribed your QR Codes will not expire if you have been a customer for at least one year and if you have no pending invoices.
Please find a detailed tutorial how to print QR Codes here Printing Guide for QR Codes.
A static QR Code has the target URL directly encoded and will never expire. However, there are some crucial disadvantages when using static QR codes:
Learn more about the difference between a static and dynamic QR Code.
This really depends where you want to print the QR Code on. Please read more about the Minimum Size of a QR Code.
If there are to many design elements used in a QR Code, it will not work anymore. For example, if the squares in the QR Code are converted into circles and additionally a logo is placed in the QR Code, readability may be impaired.
At each design step, test whether the QR Code is still scanable, and then add a new design element.
The less complex the QR Code, the easier it can be read. Designer QR Codes are harder to decode, so it depends on the scan position, the angle of the camera to the QR Code and how far away the camera is from the QR Code. It also varies from app to app and algorithm to algorithm how well a QR Code can be read.
Basically you should always test with a Smartphone with a bad camera and apps with weak decoding algorithms. If the Designer QR Code can still be read then you are on the safe side.
Yes, you can! Simple redirect to a video URL in a QR Code and a
user can watch the video on his mobile phone right after scanning the QR Code.
Create a YouTube QR Code
Get a QR Code Reader and
scan your QR Code. Make sure that you have a QR Code App that displays
the URL before redirecting you to the website. If the
URL starts with
https://qrd.by/... it is a
dynamic QR Code anything
else would be a
static QR Code
or you have created the QR Code with another service, which, if that is the case, we cannot help.
More details to find out what URL is stored in your QR Code can be found in the post
Decoding QR Codes
If you have created a static QR Code and the QR Code is redirecting to a URL that does not exist anymore, you have to restore the target URL, otherwise the QR Code will not work anymore. We strongly recommend you to use dynamic QR Codes in the future.
If you have created a dynamic QR Code, the good news is that you can change the target URL without printing your QR Code again. To do so please log into your account. If you forgot your password or you cannot login, please read our Your Account FAQs
Please check first if your target URL, that the QR Code is redirecting to, exists. If the target URL is not available (anymore), the QR Code is working, but the website behind has to be restored. If the website is not available anymore you can change the target URL of the dynamic QR Code to a webpage that exists as shown in the following screenshot.
If you have deleted the dynamic QR Code in your account, just create a new QR Code with the same custom shortened URL. To do so enter the target URL first and then click on "Optional Settings" and set the same custom shortened URL as shown in the following screenshot.
If you did not print out your QR Code yet, just create a new one with your previous target URL. If your QR Code is already public, please decode the QR Code and create a new QR Code with that same Vanity URL.
If you create a dynamic QR Code on our platform nobody can change the target URL except you or anyone who has access to your account. We do use SSL for secure communication so it is very unlikely some intercepts your session. There is a much higher chance that the website of where your QR Code leads to has been compromised.
An offline QR Code is a QR Code where all information is encoded in the code itself and no Internet connection is necessary. One big disadvantage of offline QR Codes is that once they are printed their content cannot be changed in comparison to dynamic QR Codes. Read more about offline QR Codes.
If you created a dynamic QR Code you can change the target URL anytime. The QR Code stays the same and you don't have to print the QR Code again. Read more about dynamic QR Codes.
With scheduled QR Codes you are able to create one-time scanable QR Codes the redirect the user to a specific URL only for one time. Read the following tutorial how this works.
If you create a QR Code you can shorten the URL, so less characters must be encoded in the QR Code. Thus the QR Codes is smaller in size and you need less space when you print the QR Code. The shortened URL in the QR Code is also called a custom URL or vanity URL.
Please note, that you can not change the shortened URL after creation. You will need to create a new QR Code with a different shortened URL.
To give you an example of a regular URL versus a shortened URL:
The very moving farewell speech at Stanford University by Steve Jobs in 2005 can be found at:
In a static QR Code the target URL is hard coded and cannot be edited retrospectively! With a dynamic QR Code you can edit the target URL anytime. Please use this function to avoid situations like this:
We created QR codes for a number of YouTube videos that were then printed on a batch of brochures. Today one of our employees accidentally deleted the YouTube videos which means we now have a lot of brochures in circulation with non-working QR codes. Is there any way you can change the URLs for us so they link to different YouTube videos? It would save us a lot of trouble as we’re in the middle of critical campaign launch.
If you are using static QR Codes we cannot do anything in that case. But you can use our free QR Code Manager to create dynamic QR Codes here:Create Dynamic QR Code
Get a QR Code Reader and scan the QR Code. Make sure that you have a QR Code App that displays the URL before redirecting you to the website. If the URL starts with "http://qrd.by/..." it is a dynamic QR Code anything else would be a static QR Code. Read more about:Decoding QR Codes
Yes, you can directly upload your logo in the vectorized
or as rasterized
After merging the QR Code with your logo the branded QR Code can be printed in a
perfect quality and any size. Please also test the branded QR Code,
by scanning it from different apps and devices before going into
production. Read more under:
Please click on the options next to the QR Code and then on Design QR.
Now click on the right transparent QR Code icon.Create Demo Transparent QR Code
Transparent QR Codes are only available in paid subscriptions.
Yes. All QR Codes can be downloaded in a scale able vector format as
Every QR Code Generator uses different algorithms and also different encodings (Numeric, Alphanumeric, Byte Mode, Kanji Mode, ECI Mode) when creating a QR Code. Therefore, it is possible that different looking QR Codes can have the same text information encoded. Another possibility are different error correction levels (L, M, Q or H). The higher the error correction is set the bigger the QR Code gets. Learn more about here:https://blog.qrd.by/2013/03/15/qr-code-error-correction/
For iPhones you don't need a QR Code Scanner. Since version iOS11 you can scan a QR Code with the native camera app. For all other phones we recommend the QR Code Scanner from i-Nigma. Learn more about hereQR Code Scannner
Just make a screenshot of the QR Code and decode the QR Code with one of the following Apps:
Here is an example how to make a screenshot with an iOS device and how to decode the QR Code by just simply click on the image icon at the top and select the screenshot from the image library.
If you scan a QR code and the internal browser of the QR Code Reader App is called, the internal browser may not be able to switch to the Facebook app. Try to scan the QR Code with our reference QR Code Reader App.
The other possibility is that you have entered a wrong Facebook URL when you created the Facebook QR Code. Check if the URL really redirects to your Facebook page.
Your current version of your Facebook App does not support mobile deep linking.
You can find this out by scanning the following
reference QR Code, you should be redirected to the Facebook Fan Page of qrd.by directly.
If this is not the case, your Facebook App does not support deep linking.
If you want to link to a Facebook Group you need the Facebook Group ID first.
You can find the Group ID it the Source Code of the Group Page.
For example go to
this group page and
CTRL - u to access the source code.
Then search for
fb://group/ and you will find a fragment like this where you can copy the Group ID:
<meta property="al:android:url" content="fb://group/691611197690284" />
Now you can use the following URL to create a Facebook QR Code that automagically redirects the user to your group in the Facebook App when installed:
Unique Visitors is the number of clearly identifiable devices that scanned the QR Code. The number is computed by summing up all unique IP addresses from the devices. The IP addresses are stored anonymously and a scan can never be directly linked with a person. Thus scans are anonymous and GDPR compliant.
The number of requests indicates how often the QR Code has been scanned. A QR Code may be scanned 1 or more times by the same person. Therefore, the number of requests is always greater than or equal to the number of unique visitors.
Note: If you scan a QR Code from different devices and they are all connected to the same Wifi-network, the number of unique visitors is 1 and will not increase.
For security reasons it is not possible to track the person's phone number or any other details like name or contacts from the address book just by scanning the QR Code.
However, you can build a form on your landing page to retrieve personal data of the person who scans the QR Code. See How to generate Leads?
We identify a QR Code scan by the device's IP address and the user agent sent by the device. There are three scenarios, why a QR Code incorrectly shows up from a different country:
The most accurate results you get, when you enable the GPS tracking function for QR Codes.
Another possibility that requests show up from a different country is that the URL might have been shared through Facebook, WhatsApp, WeChat or other social media platforms by the user or the app after scanning. You can have a look on the Referred section of the statistic page for more details.
Using the QR Code Manager lets you manage all your QR Codes at once and you can view scanning statistics including unique visitors, visiting countries, browsers and more.
First and foremost, the IP address of the smartphone that scanned the QR code is used. This allows the country of origin to be determined with an accuracy of 99%.
For each IP address also a position is approximated. The accuracy can range from one to 1000 kilometers. On average the accuracy is about 200 kilometers. If you would like to determine a more precise position, activate the GPS location in the options menu of a QR code.
If the GPS tracking function is switched on for a trackable QR code, the position can be determined down to an accuracy of only a few meters. Read more about:QR Code tracking with GPS
You can enable GPS tracking of QR Codes by clicking on the GPS icon in the options menu next to a QR Code.
Yes. Geo-targeted QR Codes redirect the user to a specific website depending from which country he is scanning the QR Code. This feature is available in the White Label QR Code Manager.
If you created a static QR Code, you can NOT integrate it in our system.
However, if you have a dynamic QR Code, you can integrate the code in our system by following the steps below:
The result is a double redirect. If your original QR Code is scanned, the user will be redirect to the shortened URL of the QR Code in our system. There we will track where, when and from which device the QR Code has been scanned before we forward the user to the original URL.
You have three possibilities to create a QR Code with geo information:
The exported csv file uses a semicolon
; as a column separator.
If your Excel uses a comma
, as a default separator when opening a csv file,
all data will show up in one column.
You can overcome this problem by opening Excel, go to the
Data menu and click on
Then select your csv file and choose the file type
and select the
; as a column separator.
In a paid subscription you have no scan limits (in free accounts 100 scans per day per QR Code are allowed). You have lots of more features and you can create a much higher amount of QR Codes (up to 500) and 500 landing pages. Look at the feature list to compare the details.
In general, a scan limitation only applies to a free account when using dynamic QR Codes. Static QR Codes have no limit at all. If you use a free account, we rely on a fair use policy of 100 scans per day. If this daily limit is exceeded once, you will receive an information email from us, which notifies you that if the limit is exceeded again, the account and the QR Code will be blocked.
If the scan limit is exceeded a second time, you will receive an email from us, that the QR Code has been temporarily deactivated and you can switch to a paid plan.
Subscribing to our Starter Plan with a one-time annual membership of USD 60, - will allow you unlimited scans and the QR Codes continues to work even when terminating your subscription.
Here is a list of references from our customers. We are in business since 2011 and have loyal customers from our beginnings until today.
We have big names from health, pharmaceutical and building materials, who are using our QR Codes for product packaging. Agencies book our white label platform to provide QR Code solutions to their clients from fashion industry to banking. We provide services to companies with critical infrastructure, such as network operators. Please check our platform health section for more details.
And there is NO host hostage! By using our white label QR Code Platform with your custom domain you are always in control of your QR Codes and we have an easy backup feature that allows you to move to another QR Code provider anytime. Learn more about it here:No Ads. No Host Hostage. 99,95% Uptime.
By being a customer with us for more than one year enables you to keep your QR Codes alive, even if you cancel your subscription and you have no pending invoices. Learn more about our white label product here:
qrd.byis shown. Can I change the domain, without the old QR codes becoming invalid?
Yes. In the integrated scanner of your iPhone the preview
only shows the top-level domain
qr1.at without the subdomain.
If you want your own domain to be displayed,
we recommend our white label product.
There you can run our platform under your
own domain e.g.
If you create a QR code and then scan it with an iPhone,
mycompany.com will be displayed in the preview instead of
More about this product and instructions on how to set it up Domain can be found at:
You can upgrade your current plan to the white label plan at any time in your account settings. Existing QR codes continue to work and newly created ones will contain the domain you have selected.
Call-2-action buttons may be placed on a landing page to offer a user a specific action that will be triggered when the button is pressed. An example is to show a "Call me" button on a digital business card that allows the user to initiate a call to the owner of the business.
Learn more about Call-2-Action Buttons.
This message may occur if you are scanning a QR Code of a mobile business card with the QR Code Reader Quick Scan from iHandy Inc. The app cannot handle the mime type “text/vcard”. We already send the bug report to iHandy Inc. but did not get any response.
Please use another QR Code reader instead. Here is a list of QR Code Readers we recommend:QR Code Readers
Please note you do NOT need a QR Code Reader on iPhones since iOS11.Learn more...
Landing pages in the premium version will not be indexed by search engines
who respect the
noindex, nofollow meta tag.
Mobile business cards in the free version are public by default and may be crawled by bots.
However, when we see bots crawling a landing page, we do not display or output
any email address.
Bots who do not respect meta tags or fake their user agents may index your landing pages
if your pages are linked from any other public website.
However, in the landing pages editor you have the option to hide your mobile business card
from search engines.
You may want to follow our tutorial: How to create one-time redeemable QR Code Coupons
The QR codes remain active when subscribing to a premium account. The QR codes remain (if desired) further active when you cancel your membership by at least one year. The prerequisite is that all outstanding invoices have been paid.
To subscribe to a premium membership, choose a payment method in your account under the menu item "Payments". The monthly fees are then debited once a quarter or once a year.
You will receive a reminder 1 week before the trial ends per mail. If you subscribe to a premium membership, you get the invoices via mail every quarter or once a year.
During your trial the following functions are limited
If you need to go live or your are ready to sign up, you can go ahead and activate your subscription anytime by entering your company and payment data in the payment section.
Don’t worry about doing this before the trial period is over, those first 30 days will not be invoiced even if you activate your account after 1 week of trial.
Yes, you can! By upgrading to a premium account your own sub domain will be assigned to you
mycompany.qrd.by). This is a different URL than the QR Codes
have in your free account (starting with
You can use the migrate function in the bulk section of your premium account
to import and manage all QR Codes from your free account in the premium account.
Yes. We support SSL certificates from https://letsencrypt.org/ for your custom white label domain.
All you must do is set the production domain of the current user in the user settings
to the one you are using right now.
Then go to the branding section and set your global production domain. The existing QR Codes for the current user will continue to work. Now create a new user and the QR Codes of the new user will have the global domain encoded by default.
Just go to your account settings in the top right of your account. Scroll down to "Update Subdomain" and set your new desired subdomain. Please use this feature with caution. Changing the subdomain of your account will cause already printed dynamic QR Codes to stop working.
All you must do is set the production domain of your premium user in the user settings
to the one you are using right now.
Then go to the branding section and set your global production domain. The existing QR Codes for the premium user will continue to work. Now create a new user and the QR Codes of the new user will have the global domain encoded by default.
Our platform speaks German, English, Spanish and Swedish out of the box. However, you can add any custom language to your account. We offer you a function, where you can translate or replace each element on the platform with your own words. Try it out yourself in our White Label Demo Platform and edit a user's language settings:
We support American Express, VISA or Master Card. After you have authorized your credit card, we automatically charge the monthly fee from your credit card every quarter or on an annual basis.
We support wire transfer for our white label plan when you agree to pay your invoices on an annually basis in advance or we implement custom features for you. With this method no discounts can be given.
When you choose PayPal as payment option you will need to manually pay your invoices through a given PayPal link.
If you want to change your card or re-enter your credit card information, go to the payment section and click on "Choose payment method". There you can enter your updated credit card data.
If there are any problems registering or debiting from your credit card please follow the link to get help: Resolving Credit Card Problems
Yes. You can select the billing cycle on a quarterly or annual basis. The portal fee will be charged in advance. If you are running a White Label instance, the fee for the created users will be charged in retrospect on the next invoice or when terminating the account.
As a company in an EU country outside Austria, with a valid VAT number, name and address we can issue you invoices without VAT.
All invoices for customers outside the EU are issued without VAT.
You can cancel the subscription in your »Account« tab anytime.
Once you have purchased one of our products you have the right to withdraw from the contract within 14 days. After that time, we cannot refund you any money on a purchased product.
You can test qrd.by WL for 30 days free-of-charge. If you do not enter your payment data in the »Account« section when logged in during the trial, your account will be set inactive after the trial has ended. If you enter your payment data, we will charge the amount due on a quarterly or annual basis and send you an invoice accordingly.
If you cancel your subscription, we will not debit from your credit card or send you invoices again after the end of the billing cycle stated on your last invoice.
We do not sell or license our software to be hosted on third party servers.
Please contact us if the conditions above apply to you.
When you send an e-mail to us and you get back an SPF error, you must check with your sysadmin.
This error happens due to anti-spam checks, if
you don't have a correct SPF record in your mail domain.
You can type in your domain in the mxtoolbox and see, if it passes. If not, your sysadmin must fix the SPF record.
You might have to switch from wlan to a cable connection or reset your router.
You might try to access the website from a different browser, or you can delete the current browser cache and try again. Maybe you have a browser plugin that blocks the website.
Use the following service to check if website is down just for you or for everyone.https://downforeveryoneorjustme.com
Check if your antivirus or firewall software is blocking the website.
netsh int ip reset
netsh winsock reset
You might have to disconnect from your proxy or VPN connection and try again to connect.
Please empty your browser cache, restart your browser and see if the problem still exists.
Sometimes a browser plugin might cause the error. If you open a new browser tab in a private session and the problem does not show up anymore it might be a plugin.
Sometimes, your antivirus or firewall programs can mess with https sites. This is why your browser may show you some kinds of SSL error message. We recommend you to disable the security programs temporarily and check if that was the reason
Each user has a webspace quota where they can store
Each plan offers an increasing amount of webspace
|White Label||100 per user|
If you need more webspace please let us know how much extra space you will need, describe your use case and we can quote you.
If you are going to need lots of extra webspace you may also consider to host your files with a 3rd party service or with your own hosting provider.